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Reference Checking
08 May 2012 · Connect
When was the last time you spoke to the referees listed on your CV?
It is of constant bemusement to me, how many people listed on resumes as character referees are unavailable, contact information is out of date, or information is just wrong.
This week has been absolutely chaotic with over 200 applications for Home Care Support roles for a large social services provider.
But even when we have copious applications for a handful of roles we still take the utmost care checking each application and ensuring that every person who takes the time to apply receives full and fair consideration.
After eliminating obviously unsuitable candidates, often referring to other roles or retaining information on file, many hours are consumed checking references.
If we are unable to contact your nominated referee we will use all the tools at our disposal to find the person and try to speak to them. Often this involves international calls, internet searches and general skulduggery.
As a last resort we’ll call you for more information.
This too often reveals surprises with numbers listed incorrectly, emails that don’t work or old addresses long since abandoned.
However, we never abandon your file, or file in the too-hard basket, but incorrect information does tell us a lot about you.
Let’s be fair, people move on, change companies and roles, move, die, start new careers and even retire. It’s not unusual for information to change quite quickly without your knowledge.
Yet a litany of errors on your file will definitely undermine your efforts and ours.
Not only does it take us longer to process not only your application, but it also slows down the entire recruiting process.
You can improve your odds of success by regularly touching base with your referees, letting them know you’re in the job market and ensuring that their phone, email, title and company have not changed.
It may even be wise to send them a current copy of your CV. They may offer helpful advice, or even forward it on to colleagues looking for someone like you.
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